My whole family loves the team at Ward Service Auto Repair.  My father took his car to Ward's when they were in Pasadena.  Now, my brother and I also bring our cars to them in Monrovia.  They are honest, quick, and always friendly.  I appreciate the shuttle service they provide to my work too. Thanks so much! -Sarah P.

We have been taking our vehicles to Ward's for years; both our newer car and my older, well-used Jeep. The technicians there take care all of my vehicles beautifully! 
Factory scheduled maintenance? No problem. A tune-up on an older vehicle without added, unneeded repairs? No problem.
I have referred both my employers and my friends to Ward Service Auto Repair; I still have a job and still have friends.  -Dave O.

It's too bad the rating scale only goes to 5 stars, because the service level, value, and overall integrity of Ward Service Auto Repair exceed my expectations. I have owned many cars including luxury, utility, foreign and domestic, so I know autos, and I know auto service. When I bring my vehicles here, I get straight answers. The team has decades of experience and Ward's offers peace of mind whether by the shuttle, which travels all over, the Monrovia area, they offer to pickup your car at your house and drop it off if necessary. I recommend getting to know the owner, Jim Ward; he is very personable and kind. Ward Service Auto Repair is where I go, and will always go for all of my auto service needs. -Eric M.

My wife's Toyota Sequoia had a dead battery outside our home, recently. Ward Service Auto Repair came out to our house in Monrovia, jumped the Sequoia to take it to their shop, and gave my wife a ride to work. Super service. Thanks Jim! -Ryan H.

We have been taking our cars to Ward's Service with absolute confidence for about 8 years. They have helped us with our regular service needs, and also with a variety of repairs. The crew at Ward Service Auto Repair are always professional and friendly. They have competently diagnosed and repaired our vehicles each time we have brought them in. Wards Service has also tested cars to help our children make decisions when purchasing used vehicles. We completely trust them for their valued opinion and mechanical expertise. It is always a pleasure to do business with Wards. We are happy customers. -Tricia F. Yelp Review

We have been going to Ward's for over 10 years with several vehicles.  The team in Monrovia are professionally kind, courteous and honest. -Laura B.

What can I say about Ward Service Auto Repair? There are not enough words in the English language to describe how fantastic the team at Ward Auto is! It starts from Jim Ward and works its way down the line. On many occasions my car has broken down and I have always been able to rely on Jim to help me out. In fact, when time allows, Jim has come out to my house to see if he can fix my car every now and then. Melanie and Shawn in the office are great to work with too. Gary and Teri at the front desk are always fantastic and they greet you with a kind word and smile. Finally, Larry their driver tells the best stories and will be sure to brighten your day. In summary, I take my cars to Ward Service Auto Repair for all of my service needs! -Greg S.

I am a new customer at Ward Service Auto Repair. They have been great so far. I went to their auto shop for an alternator replacement in my Audi. In addition to having my alternator replaced, they will be repairing the electrical systems of my power-windows in the near future. I will continue to take my Audi to Ward's in the future. -Julian L.

My family and I have been going to Ward's services for well over 15 years. They have the best service, fair prices and a very warm family atmosphere. I would highly recommend Ward's Service to anyone. You won't be disappointed. -Bridget M. Yelp Review

I have been a customer at Ward Service Auto Repair for over 20 years! Excellent customer service and outstanding workmanship. I have and will continue to recommend Wards for ALL auto related services. I want to thank Wards for NOT taking advantage of my Parents or myself. -Craig H. Yelp Review

I've been taking my cars to Ward Service Auto Repair for over fifteen years. They are the only mechanics I trust and I won't go anywhere else, even when a car is brand new! Jim and his staff have been totally honest about the need for service, even at times when it costs them money! Their old-fashioned customer service is wonderful. I can't even count the number of times I've been offered a ride home and back when a repair was scheduled to take several hours. I'm always happy to tell people where I've been taking my cars for service all these years! I wish the Ward family many, many more successful years in business. -Linda S. Yelp Review

We've been taking our cars to Wards since we moved to Southern California in 1991. We are VERY happy with how we are treated. When the old Audi kept breaking down, they recommend which repairs were needed right away and which were unnecessary. When I bought my new car, they helped me narrow down the search to something solid and reliable. I know I will never pay for something I don't need. 
Thanks guys! Keep up the good work!! -Anna H.

I've been letting Ward Service Auto Repair handle all my vehicles for past 15 years and will not take any of my cars to another repair shop for any reason. Ward's is a shop where you can leave your car and have confidence knowing it will be fixed at a fair price! - Robert S.

I bought a Honda in September 2009.  When it was time for its first service, I checked online and saw some really good comments about Ward Service Auto Repair in Monrovia.  I have never been disappointed and continue to take my Honda there.  Once the low tire pressure signal came on and would not go off.  A quick call the next morning, a drive to their shop is all it took.  I guess sometimes those warning lights on the dash don't reset without a little help.  I am always grateful for the ride home too. The team at Ward's is always extremely helpful, courteous, knowledgeable and fair! Ward's gets an A+ from me. -Louise G.

Based on a perpetual 5 star rating by AAA, I began taking my BMW to Ward Service over 10 years ago.  AAA was absolutely correct in their praise of Ward Service Auto Repair.  The BMW is long gone, but Ward handles my MINI Cooper with the same great care and concern.  Their e-mail service reminders are a huge plus.  The shop service is exceptional on all levels. What really keeps me coming back is the fact that they have never oversold me and have always been realistic about the timing of any repairs; recommending which repairs need to be fixed immediately and which repairs can wait. I am a customer for life! -Christine C.

I have been going to Ward Service since 2006 when we moved to Monrovia from West L.A.  I had a great mechanic in West L.A. and was very nervous about finding another honest one.  At the time, my wife's vehicle was very old and we wanted to keep it running without sinking a lot of money into it. We asked a friend who has lived in Monrovia his entire life where he takes his cars for service repair.  He highly recommended Ward Service Auto Repair and that he has been a happy customer with them forever.  We went to Ward and Jim was completely straight with us, he didn't try to convince us we needed to spend hundreds of dollars on our vehicle. About $100 later our car kept going for more than a year later.

That was just our first experience with Ward; we have gone back every time.  Now my car is the old one and true to their form, they always treat me straight.  How do I know even though I don't understand a lot about cars? When I talk an old friend who does his own work about the symptoms and he will tell me the possible problems: usually a cheap fix and an expensive one.  I then go to Ward and they, sometimes even mentioning my fear of the expensive fix, and they call back saying it only needs the cheap fix.

I could not be more confident in Ward's integrity or more satisfied with their service.  I always refer my friends to Ward Service Auto Repair.  -B.J. D.

My brother Marc used to work for Ward's when it was in the towing business.  I was recommended to Ward's Service when I needed a mechanic from a co-worker.  In fact other co-workers have been going to Ward Service Auto Repair for years and they all praise their service.  They team is honest, reliable and do great work.  It's great to know you can get transportation to work with their available shuttle service.  They are reasonable in the cost of repairs and labor.  Thanks for everything! -Yolanda L.

My whole family has gone to Ward Service Auto Repair for many years.  We have all been quite happy with the service Ward's has given us. I have moved out of the area, but I bring my truck to Ward's whenever I can!  Good group of guys! -Stephen L.

We have taken our cars to Ward's for many years, following a high recommendation from AAA. We are always pleased with the service and with Jim and his friendly staff. There are not many places any more where one can be greeted by name when coming through the door.  One time, and it was only one time of the dozens we have been there, something went wrong with the job; this was when Ward Service Auto Repair as a whole really showed their class.  There was nothing they wouldn't do to make things right. They even went as far to send a tow truck, cover the cost of a rental car, quickly repaired our car, and followed up to make sure we were pleased with the final result. What more can you ask for? -Howard S.

Ward Service Auto Repair is a family owned business since 1923.  Jim Ward and his team strive to please and are very attentive to details.  I've taken our cars there for years, partially due to their friendliness, but mainly because I like the high value of honesty and don't make up reasons to repair my car.  It is affordable compared to many dealerships. I've always felt the cost has been reasonable and justified for genuine repair needs done correctly and carefully. I believe Ward's is one of the best auto repair services in the San Gabriel Valley. -Larry K.