The quality and care I received during the last repairs was outstanding. The staff from Lallo to the courtesy van driver convinced me that Ward Service Auto Repair valued me as a customer. I will definitely recommend them to all my friends. -Frank B.
I have been taking my two old cars there for about three years and wish I knew about this shop about 40 years ago because it would have saved me a lot of money and worry with my other vehicles. The staff at Ward Service Auto Repair are so caring they make sure I have a ride home or a rental car if they have to keep the car overnight or a few days. I always get the car back fixed and cleaned. Jim Ward shows patience in explaining everything. I want to thank him and all the staff for helping me with the care of my cars. -Alice W. Google Review
Great service, fast, efficient and friendly at Ward's. They have a convenient shuttle that will travel to many different places in the area of Monrovia. Finally, I have found an auto repair shop I can trust. I am actually looking forward to coming back! Thanks Ward and your great staff! -Alexander Y.
Great work! I have known Jim and Melanie for years and trust them for their expert advice and repair for the "fleet" of Vasquez cars. I am glad Ward Service Auto Repair has been around for over 68 years and are a trusted source for auto repair in San Gabriel, which is not an easy thing to come by. -Richard V.
I've been going to Ward Service for years, just this week I had an emergency and they were great at helping me deal with it. I bought a new car after my last car was totaled in an accident. Not only did they promptly check the new car to ensure I bought a good one, they also delivered it for me to the San Fernando Valley where hand controls were installed so I could drive it. I can't thank Jim and Gary enough for helping me through this stressful time. You guys are great! -Ann Marie J. Google Review
Once again the good folks at Ward's Service did an amazing job. Not only is their work great but the people are wonderful and the service is top notch. I am never disappointed when I take my vehicle here! -Thomas A.
I have been using Ward Service Auto Repair since 1998. They are very trustworthy and effective. -Valued Customer Review
There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV, or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop, you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!
It is a law that independent automotive repair shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, which is enforced by the Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicle's warranty or a vehicle's extended warranty because service was performed by a Non-Dealer/Independent Repair shop.
Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads, and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”
One of the major perks of bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.
Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.
Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV, or Jeep right here. Give us a call today!