Quick response, clear explanation of what needs to be done, and a good turnaround. - Linda L.

Thanks to Jim and the crew for their honest and expert job with our Mini. We can always count on Wards. - Mike W.

Very good customer service and explanation of the issues involved. I am well satisfied with the service. Cheers. - John B. 

As usual....phenomenal service!! - Carmen R.

As always, the best. - Pat S.

 As always, terrific. Took care of regular 5000 mile maintenance plus fixed/replaced warped rotor along with front break job while they were suffering in 120+ heat. - Les P.

I first became aware of Jim Ward when a long time friend of mine asked Jim for his advice on who I should choose for a BMW repair shop. His recommendation resulted in my needs being met in a very professional manner. I recently made personal contact with Jim regarding my 1998 Buick which needed work. Jim was a joy to work with and handled the evaluation of my car with concern and expertise. He presented a detailed list of work needed and I decided to proceed with the repair of the most urgent problem and consider a plan for the remaining issues. I was extremely pleased with every aspect of my experience with Jim and his outstanding support staff. - Jerry B.

The folks at Ward are top notch. Their customer service can't be beat and the work is always excellent. Thank you Jim and company! - Verified Customer