I've been bringing all my cars to Ward's since the early 90's (when they were still in Old Pasadena), and recommend them to anyone who wants friendly, good service from a family-owned business that doesn't try to sell you something you don't need. - Linda L.
I really appreciate how you all are so expert on your diagnosis of problems and so fair when it comes to helping me stay within our company budget for car service. Thanks for figuring out a low-cost way to deal with my nonfunctional left rear window. Thanks also for the rides into Pasadena and back. Finally, I really appreciate (from a marketing and customer service standpoint) your computerized yet personalized email/hard copy postcard reminder service. - Christine G.
We had another great experience with Ward's Service! Our car was finished sooner than expected, so Jim came and delivered the car to us. - Ryan and Kate H.
I like the service, I trust their judgement, & have never had a regrettable visit there. Jim and his staff are very friendly & accommodating. - Herb T.
They did my oil change without an appointment on very short notice. They offered me a ride to and from and got it done very fast. They didn't pressure me to do anything I didn't need, the price was right and they were so friendly! - Ele S.
After taking several vehicles to Wards, I can tell you that I wouldn't consider anywhere else. The service is wonderful; it is personal and it is affordable. The good folks over at Wards really care; they care about my family and our cars. - Tom and Sally A.
As you must surely know, all of you are the very best, you've given my vehicles excellent care for many, many years, and I wouldn't allow any other person or organization to touch my car. I thank you. I brag about you to others and I will alsways be greatful to Roger Bursch for introducing me to you so many years ago. - Margaret B.
Problem was investigated and corrected in a very timely manner. Great service! - Mike P.
Gary was excellent. I didnt have an appt, but he took my car without question and had it ready by 4pm.
I am very glad we have started bringing my husband's car to you for service. - Diane B.
Wards has been taking care of our cars for nearly 20 years. When our daughter grew up & moved out, she continued to trust her car to Wards. They are friendly, honest, and very very good at their jobs! We highly recommend them!!! - Arlan E.
I drive an older car and they found all the parts and completed all the work in a timely and reasonably priced manner. - Mike P.
Thanks! tThe service was above and beyond what one should be able to expect. - Pete B.
Excellent service. Excellent Communication. Always Excellent! Ward Service is a place you can trust and rely on. - Shawna Y.