Thanks for checking with the Mini dealer to find that the problem was covered under warranty. I know that it's the "legal" thing to do, but trust me, many shops would not have checked and would have completed the service and charged a bundle. Thanks again, we really appreciate it. - Michael and Christy W.
As always, you went above and beyond what was expected to solve the problem with my car. I am very happy. - Verified Customer
Excellent customer service. I would not take my car anywhere else! - Verified Customer
I can't say enough good things about Wards Service.
THE BEST! Not enough said......EXCELLENT in all ways. - Verified Customer
You found the problem (bad wiring would not carry necessary voltage) and solved it...
You also located a potential future problem (bad catalitic converter) and fixed it.
You did not charge me for the new starter that was installed (because that was not the true cause of the problem..)
You delivered the car on time and in great shape, at a very fair price. - John N.
Wards keeps the providing quality service and cares for each car's need one at a time.
Keep up the good work. - Donald W.
Very professional and knowledgeable staff; and they offer drop off and pick up service. Excellent service! - Verified Customer
Great regular servicing and good communication on problems discovered needing fixing. Car seemed to be running well before servicing and mount repair, but afterwards can tell a most definite improvement in running smoothness. - Janice C.
First class business operation and service.
It is a cost effective value based company, however you receive they very best technical support with an outstanding customer service. They are straight forward in diagnosing issues and provide a quote before commencing any work. - Peter and Anne B.
When my car stopped running in Pasadena, I called my mechanically gifted friend for advice. He said that he would not take his car anywhere but Wards. He could not have been more right. Nice, honest, and very competent people. There are not too many of these places left. So my advice is now the same; if it's possible, start with Ward Service. - Robert S.
They found some important issue to be taken care of. I am very very happy that they've found my problem! - Verified Customer
Honest, reliable, conscientious, and fair-minded. They always look out for me and recommend only things I need. Never try to sell me things or service I don't need, even tell me to hold off on some things that will need attention in the future, but not immediately. Never a push for premature work. They always look after my interests and I appreciate it. No wonder they have been in business some 90 years! - Don A.