We have been going to Ward Auto Service for years. They are truly one of the best service shops in the San Gabriel Valley. They are experienced, honest, reliable and friendly. They will never suggest work that doesn't need to be done and I highly recommend them! -Irene T. Google Review

Jim Ward and the guys at Ward Service Auto Repair have always been the best in town. They are reliable, honest, professional and easy to work with. I highly recommend Ward's Service for all of your automobile needs. -Brian T.

Absolutely fair and trustworthy pretty much sums up every experience I have had with Ward Service Auto Repair. The team is knowledgeable and helpful. They are very knowledgable, I thought I needed a major repair done, but in the end only needed a few items corrected to solve the problem. We look forward to continuing our customer relationship with them in the future. -Diana V.

I've been a customer for many years at Ward's Service and have always been treated fairly and with respect. Jim and his staff always take the time to explain everything that needs to be done. This is the auto shop I recommend to all of my friends! -Valued Customer Google Review

The customer service at Ward Service Auto Repair is excellent. The technicians are very reliable and high integrity. If your vehicle is going to need some extra work done, they will call you with an estimated cost and advise whether or not it is a safety requirement or if it can wait until next time.
I have been a customer for numerous years and they are the best in Monrovia. The best job is one that is completed correctly and they accomplish that every time. -Peter B.

While driving home to San Diego on a 100-degree day, my car started to overheat. I drove to the nearest exit for my car to have a chance to cool down, and then took it to this highly rated garage, Ward Service Auto Repair. I was greeted courteously and told to wait in their air-conditioned waiting room. An hour later they said the coolant was low and I should be good to go. I mentioned that my A/C was also not working (my home garage had assumed it was a mechanical issue and said it would take a full day to fix). When I asked Ward's if they could check the Freon, they agreed and said it would take about 90 minutes. Just 90 minutes later, I had A/C after they checked the Freon and topped it off.
I was hot and tired after getting up at five o'clock in the morning to drive to Los Angeles and I was impressed that they got me back on the road, as a walk-in, in less than 3 hours. I was grateful for their service and I wish I lived closer because they'd have my business for life! -Heidi M.
 

I met Jim Ward about 13 years ago; he was the coach of my AYSO Soccer league. My father and him formed a great friendship, and that's when we started taking our cars there.
I wasn't driving at the time, but I was looking for some work. Jim Ward didn't hesitate to give me an opportunity volunteering a few times a week. This opportunity allowed me to see how the mechanics work everyday. Not only is Jim charismatic and patient with every customer, I also found this to be true with every person working at Ward Service Auto Repair. The mechanics and the employees in the front are all friendly, thorough, with a kind smile. You can tell that they are happy to represent Jim Ward's Auto Mechanic Service.

When you walk in the shop, there is a big banner that says, "The Least Expensive Job is the Job done right the first time." This sums up the shop in Monrovia perfectly.
If there is a problem, Ward himself will take a look without hesitation. Jim will make sure your vehicle is taken care of as promised and he won't take advantage of the situation, he treats all customers fairly. To sum it up, Jim is very knowledgeable about all types of vehicles, old and new. It is no surprise that the mechanic staff represent the same kind of values. 

I wouldn't take my car anywhere else, because I know Jim Ward and his staff will solve the problem the first time at a fair price. Jim Ward's shop is the best in the area because they get your vehicle fixed properly, quickly and at a reasonable price, plus THEY DO IT RIGHT THE FIRST TIME! I guarantee that you will not be disappointed with your auto repair service at Ward's in the Monrovia area. I highly recommend that you take your vehicles to 130 Railroad Ave, in Monrovia for all of your automobile repair needs. You won't find another mechanic that will make you feel right at home, comfortable, and treated fairly! Every client is important to Jim Ward and his staff. -Adam W. Google Review

We highly recommend Ward Service Auto Repair. Their honesty and courteous demeanor are just a few of the reasons we keep taking our vehicles back to be worked on. The team gets the job done in a timely manner and we are seriously never disappointed! -Michelle M.

Professional, Courteous & Friendly. The work was completed in a quick and thorough manner and I was constantly updated on status throughout the process. Jim Ward has a great team of Service Writers and Technicians in Monrovia. I completely trust my vehicle repairs and maintenance with Ward Service! -Jeff W.

We have been using Ward Service Auto Repair for over 15 years and not one complaint ever. The service is always great, the staff are friendly with high integrity. They are a perfect 10 in our experience. -Del and Claudia B.

Why mess with doubt, dishonesty, and insecurity when getting your car repaired. It's not worth the "savings". Go to the best, Ward service will go the extra mile and do the job right. Nobody likes when their car need repairs, but I love going to Wards for all of my auto needs! -Trevor D.
 

Great service and the best of all is how friendly they are. I feel like Ward and his mechanics are looking out for me and my cars. -Patrick R.

Jim and his crew were fantastic. Jim went out of his way to help repair my truck. They listened to my concerns and addressed everyone of them. If you need your vehicle fixed at a fair price and done right the first time go to Ward Service Auto Repair. -Chuck R.

Great job. I was in and out for a smog check within 15 minutes. -Donald W.

We've been Ward's customers for well over five years. Their auto repair service and follow up is the best. The affiliation they have with the Automobile Club speaks volumes about the auto care I feel that I receive when I take my vehicle to Ward Service Auto Repair. -Les P.

I have repeatedly praised Ward's to everyone who I talk to. The technicians at Ward Service Auto Repair are my "go to" guys for all of my automotive needs. I trust them completely for their skills and honesty. All of the folks at Ward's are wonderful to deal with and reflect the owner's (Jim Ward) character and expertise. They all go out of their way to accomodate my needs in all aspects of the service. They have been in business for more years than I have been alive and they certainly know their stuff! -Don A.
 

We moved to southern California in 1992 and a couple co-workers recommended Ward Service Auto Repair to us. We started taking our cars there, and now we will never go anywhere else! They are low key and never try to sell us something we don't need. They are friendly, reasonable, and happy to give us a ride to or from the house even though we don't live close to the shop. They have saved us money numerous times by telling us when something is still under warranty and could be fixed for free at the dealership; they could have done the work, charged us, and we'd have never been the wiser. But that's not the way they do business!

Our daughter had car trouble while she was on a trip and her car was towed to the nearest garage. She didn't understand what they were saying so she called Jim to ask for his advice. He offered to call and speak with them himself and then explain the problem to her in layman's terms and help her decide what to do. Over the years, we've taken several different brands and styles of cars to Ward's and they've never failed us. We wouldn't trust our cars to anyone else! They are the absolutely top of their field. -Bev E.

The quality and care I received during the last repairs was outstanding. The staff from Lallo to the courtesy van driver convinced me that Ward Service Auto Repair valued me as a customer. I will definitely recommend them to all my friends. -Frank B.

I have been taking my two old cars there for about three years and wish I knew about this shop about 40 years ago because it would have saved me a lot of money and worry with my other vehicles. The staff at Ward Service Auto Repair are so caring they make sure I have a ride home or a rental car if they have to keep the car overnight or a few days. I always get the car back fixed and cleaned. Jim Ward shows patience in explaining everything. I want to thank him and all the staff for helping me with the care of my cars. -Alice W. Google Review

Great service, fast, efficient and friendly at Ward's. They have a convenient shuttle that will travel to many different places in the area of Monrovia. Finally, I have found an auto repair shop I can trust. I am actually looking forward to coming back! Thanks Ward and your great staff! -Alexander Y.

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