I've been taking my cars to Ward Service Auto Repair for over fifteen years. They are the only mechanics I trust and I won't go anywhere else, even when a car is brand new! Jim and his staff have been totally honest about the need for service, even at times when it costs them money! Their old-fashioned customer service is wonderful. I can't even count the number of times I've been offered a ride home and back when a repair was scheduled to take several hours. I'm always happy to tell people where I've been taking my cars for service all these years! I wish the Ward family many, many more successful years in business. -Linda S. Yelp Review

We've been taking our cars to Wards since we moved to Southern California in 1991. We are VERY happy with how we are treated. When the old Audi kept breaking down, they recommend which repairs were needed right away and which were unnecessary. When I bought my new car, they helped me narrow down the search to something solid and reliable. I know I will never pay for something I don't need. 
Thanks guys! Keep up the good work!! -Anna H.

I've been letting Ward Service Auto Repair handle all my vehicles for past 15 years and will not take any of my cars to another repair shop for any reason. Ward's is a shop where you can leave your car and have confidence knowing it will be fixed at a fair price! - Robert S.

I bought a Honda in September 2009.  When it was time for its first service, I checked online and saw some really good comments about Ward Service Auto Repair in Monrovia.  I have never been disappointed and continue to take my Honda there.  Once the low tire pressure signal came on and would not go off.  A quick call the next morning, a drive to their shop is all it took.  I guess sometimes those warning lights on the dash don't reset without a little help.  I am always grateful for the ride home too. The team at Ward's is always extremely helpful, courteous, knowledgeable and fair! Ward's gets an A+ from me. -Louise G.

Based on a perpetual 5 star rating by AAA, I began taking my BMW to Ward Service over 10 years ago.  AAA was absolutely correct in their praise of Ward Service Auto Repair.  The BMW is long gone, but Ward handles my MINI Cooper with the same great care and concern.  Their e-mail service reminders are a huge plus.  The shop service is exceptional on all levels. What really keeps me coming back is the fact that they have never oversold me and have always been realistic about the timing of any repairs; recommending which repairs need to be fixed immediately and which repairs can wait. I am a customer for life! -Christine C.

I have been going to Ward Service since 2006 when we moved to Monrovia from West L.A.  I had a great mechanic in West L.A. and was very nervous about finding another honest one.  At the time, my wife's vehicle was very old and we wanted to keep it running without sinking a lot of money into it. We asked a friend who has lived in Monrovia his entire life where he takes his cars for service repair.  He highly recommended Ward Service Auto Repair and that he has been a happy customer with them forever.  We went to Ward and Jim was completely straight with us, he didn't try to convince us we needed to spend hundreds of dollars on our vehicle. About $100 later our car kept going for more than a year later.

That was just our first experience with Ward; we have gone back every time.  Now my car is the old one and true to their form, they always treat me straight.  How do I know even though I don't understand a lot about cars? When I talk an old friend who does his own work about the symptoms and he will tell me the possible problems: usually a cheap fix and an expensive one.  I then go to Ward and they, sometimes even mentioning my fear of the expensive fix, and they call back saying it only needs the cheap fix.

I could not be more confident in Ward's integrity or more satisfied with their service.  I always refer my friends to Ward Service Auto Repair.  -B.J. D.

My brother Marc used to work for Ward's when it was in the towing business.  I was recommended to Ward's Service when I needed a mechanic from a co-worker.  In fact other co-workers have been going to Ward Service Auto Repair for years and they all praise their service.  They team is honest, reliable and do great work.  It's great to know you can get transportation to work with their available shuttle service.  They are reasonable in the cost of repairs and labor.  Thanks for everything! -Yolanda L.

My whole family has gone to Ward Service Auto Repair for many years.  We have all been quite happy with the service Ward's has given us. I have moved out of the area, but I bring my truck to Ward's whenever I can!  Good group of guys! -Stephen L.