Let me start by saying that my husband and I love cars. He has owned easily twenty different vehicles in the last 10 years of every make and model from brands like BMW, Audi, Jeep, Cadillac, and Lexus. For this reason I feel that we are able to speak with confidence about experiences we have had with dealerships, repair and service.
Every time I call Wards Service I am greeted with a kind voice genuinely wanting to know the issue with my car. After only having it serviced one time at Ward's they already knew who I was when I called for my second repair. When I pull into their garage someone is always there to greet me by my first name and take my keys. There is never a long line going down the street like I've experienced at Lexus Dealerships. The cost for repair or maintenance is definitely fair and reasonable if not cheap compared to the other places we have had our numerous cars serviced at. I have two young children and the Ward's repair men have assisted me in getting my car home if I am unable to pick it up with my husband or have no extra car seats available to use their shuttle. We absolutely love Ward service and have already recommended them to all of our friends and family. They are the BEST! If you want fast, nice, and affordable service you should choose Ward Service Auto Repair in Monrovia. We never go anywhere else now! -Terri and Eric
Even though Monrovia is not the most convenient place for me when I need to get my cars serviced, I do not mind traveling to Ward Service Auto Repair. I know when I take my car in, I am not going to be ripped off, I am not going to be told I need work that I do not need, and I know the work they do will be top notch.
I once took my son's Dodge to a dealer for recall work and they told me I also needed brakes on all four wheels. Not only did Wards do the work for half the cost the dealer quoted me for, but they told me the front brakes did NOT need to be replaced at this time. I highly recommend Ward's Service, especially if you are not in the immediate area. -Ria C.
I have been taking mine and my wife's car to Ward Service for several years. In the past I had the same problem most of us have had; we don't mind paying a fair price for good work, but hate the feeling that you may be getting ripped off. At Ward's that is the last thing on my mind. Their work has been consistently 5 stars every time. I wont go elsewhere because I trust them implicitly.
I am also a business owner, and as such I tend to be very picky about whom I recommend, and there are few whom I would recommend without hesitation to my family and friends, please know Ward Service Auto Repair is one of those few who gets my endorsement. They have a sign that says, "The most inexpensive job is the one done right the first time." I think we have all gone with the cheaper price and then had to pay more for someone to fix the mistakes. Go to Ward's for all your cars needs, you will be happy and in the long run you will save time and money and won't have to worry about any of the stress. -Brian W.
We have been taking our cars to Wards Service with absolute confidence for about 8 years. They have helped us with our regular service needs, and also with a variety of repairs. Wards is always professional and friendly. They have competently diagnosed and repaired our vehicles each time we have brought them in. Wards Service has also tested cars to help our children make decisions when purchasing used vehicles. We completely trust them for their valued opinion and mechanical expertise. It is always a pleasure to do business with Wards and we are happy customers. -Valued Customer Review.
My wife's Toyota Sequoia recently had a dead battery in front of our house. Ward Service came out to our house in Monrovia, jumped the car to take to their shop, and gave my wife a ride to work. Super service. Thanks Jim! -Ryan H.
I have been using Ward Auto Service for a few years and have never once been dissatisfied or felt cheated. My most memorable experience was when I had a leak coming from the air conditioner in my car. They repaired a hose and did a few minor things and sent me home. The next morning I saw the leak was still there. I called and they came and picked up my vehicle and told me that there was a crack in my radiator. They replaced it for free since they were not sure if it was there the day they fixed it or if it was new. They felt responsible for not seeing it when they repaired the hose. They delivered my car back to me free of charge and ever since then I have been a loyal customer. I highly recommend their service to anyone who asks. Thanks Jim and Melanie for being who you are! -Brenda W.
This is a company you can trust! Ward Service is fair and truthful and will fully explain everything. I am really happy I found a place that I can trust when something goes wrong with my car. I plan on being a customer forever and will recommend them to any one. -Valued Customer Review.
Thank you so much for your unsurpassed service! Terry took wonderful care of us at a really critical time for us. As we were leaving on a vacation, we got an alert that something was wrong with our tire. Terry and Lalo looked at it immediately and and sent us to Huntington Tire to fix the problem. Terry even went the extra mile to call ahead and let them know we were coming and in a hurry. We got to Huntington and they were already waiting for us. They repaired the tire in minutes and then apologized for taking so long! And the cost? They said any friend of Wards equals "no charge."
Kudos to Terry, Lalo and Huntington Tire for making a stressful situation turn into a wonderful experience. A HUGE thanks to all of you! -Don and Claudia A.
130 Railroad Ave
| Monrovia, CA
(626) 357-8080
Email the Shop
MON-FRI | 8:00 AM - 5:00 PM
Weekends | CLOSED