The Ward Auto service team has been reliable, honest, and trustworthy. At the risk of losing business in the short term (because I might trade in my old car for a newer one which won't need servicing for a while), they've been forthright with pros and cons of necessary repairs to my old car. Also, you can count on Ward to get you where you need to go, in a timely manner, while your car is in the shop. Thank you, Ward Service! - Shirlee J.