I have been bringing my cars to Ward service for over 10 years.  The owner, Jim, is so friendly and nice.  I have had great customer service over the years, they are like a family because they are good about remembering my name before I even tell them and asking how my husband and kids are doing.  Even more than that, they are honest.  They make it a point to tell me when things are still under warranty and if I should take it to the dealer to be fixed.  They let me know if I need to have something done right away or if I can wait until next time if my finances are tight.  They have recommended body shops or tire shops when I needed them. They are good about finish ing their work as promised in a timely manner and will call me to give me an update on what is happening.  We only bring our cars to Ward service. -Grace D.