The team at Ward's is always professional and always honest. What more can you ask for?  I would never hesitate to take my car anywhere but there. I have a Land Rover Sport and the work Ward did for me was half the cost of the dealer's quote. Thank you Jim. -Ria C.

Thanks guys for keeping my car on the road! I have a 67 GTO convertible which they put new exhaust manifolds on. I have also taken my 66 Ambassador convertible which Carl has tuned to perfection several times. And my lovely Focus SVT which Jim hates because the clutch was a major pain for him and majorly expensive for me. Finding a shop that will even work on these type of vehicles is a challenge. Ward Service does not provide cheap service, but to this day they've done a good job for me. -J.C.

I am so happy with the TERRIFIC service I received from Ward services in Monrovia!  Jim is the BEST! Thanks Jim for giving me respect and great service, I will be going back to Ward Service again. Super Job! -Judi F.

I have been bringing my cars to Ward service for over 10 years.  The owner, Jim, is so friendly and nice.  I have had great customer service over the years, they are like a family because they are good about remembering my name before I even tell them and asking how my husband and kids are doing.  Even more than that, they are honest.  They make it a point to tell me when things are still under warranty and if I should take it to the dealer to be fixed.  They let me know if I need to have something done right away or if I can wait until next time if my finances are tight.  They have recommended body shops or tire shops when I needed them. They are good about finish ing their work as promised in a timely manner and will call me to give me an update on what is happening.  We only bring our cars to Ward service. -Grace D.

Ward Service Auto Repair was up front and honest regarding the repairs during my free AAA 40 point vehicle inspection. I talked to Terry, who is really nice and took good care of my vehicle. She gave me her honest opinion of what she thought was the current state of my vehicle. I will definitely be back due to their good customer service, care for my vehicle and attention to detail on what needed to be fixed. -Louie S.

Ward Service Auto Repair in Monrovia is fantastic.  They provided me with a very timely second opinion and perspective regarding my dealership's recommendation to replace some engine mounts. They gave me their expert opinion and some helpful information which I needed to give me some peace of mind.  I learned that if I get my car serviced there, they offer a warranty that is three times what my dealership offers.  In this case, I will be back. -Linda B.

The absolute best place in Monrovia to take your vehicle to for general maintenance, oil changes and over all car care! Jim Ward and his crew are excellent at taking care of their customers! I recommend this place to anyone with any and all types of cars for preventative and general maintenance! Great job to Ward Service Auto Repair! -Danny F.

Lately, I'd been having a problem with my 2004 Chrysler PT Cruiser GT Turbo; it was idling really rough, almost vibrating, when I'd start it up, and if I turned the air conditioning on, it got worse.

I spoke to my dentist, who is an avid car enthusiast and perfectionist; he has a Corvette, which is just gorgeous. He told me about Ward Service, in Monrovia. The next day, I called them and made an appointment for a Friday morning. I explained the problem and Jim Ward, the owner, said he would take a look at it.

Jim called me that afternoon and said that he'd checked the timing belt and it was fine, but had found a couple of engine mounts that were shot. He replaced the mounts and called me again, saying that the car was running a little better, but still not 100%. He said the other mounts seemed to be okay, and changing them out would be horrendously expensive, and doubted that there would be that much improvement.

He called me a second time and said that he wanted to drive the car to my house so I could drive it and see what I thought. This, to me, was the epitome of great customer service. I drove it and it had improved 95% in my opinion not 100%, but livable.

I picked my car up this morning, washed and shiny, and it drives like a dream. The bill was under $1000, which saved me from having to buy a new vehicle. Ward Service is my new go-to mechanic! -Marilyn C.