Wards took my car in right away - the fuel pump module was leaking and had to be replaced. I got a ride back to work, plus updates on my car throughout the day, a ride back after work to pick up my car. It runs wonderfully. The cost was reasonable and the service was friendly and professional. So nice to deal with people who know what they're doing and who don't give you the run-around! - Verified Customer

Service was very good. I was kept informed of what needed to be done and the work was completed in a timely manner. - Josephine S.

Everybody at Ward Service was great! They were pleasant,helpful, and so quick. I didn't have an apointment and they still got my car done by 1:30. Also, the cost was fair and my car was returned washed!! They gave me a ride home and picked me up in record time. I will never go anywhere else for car repairs. - Sandra M.

Shop is clean and everyone is very helpful. - Diane and Mike B.

I've been bringing all my cars to Ward's since the early 90's (when they were still in Old Pasadena), and recommend them to anyone who wants friendly, good service from a family-owned business that doesn't try to sell you something you don't need. - Linda L.

I really appreciate how you all are so expert on your diagnosis of problems and so fair when it comes to helping me stay within our company budget for car service. Thanks for figuring out a low-cost way to deal with my nonfunctional left rear window. Thanks also for the rides into Pasadena and back. Finally, I really appreciate (from a marketing and customer service standpoint) your computerized yet personalized email/hard copy postcard reminder service. - Christine G.

We had another great experience with Ward's Service! Our car was finished sooner than expected, so Jim came and delivered the car to us. - Ryan and Kate H.

I like the service, I trust their judgement, & have never had a regrettable visit there. Jim and his staff are very friendly & accommodating. - Herb T.