My wife's Toyota Sequoia recently had a dead battery in front of our house. Ward Service came out to our house in Monrovia, jumped the car to take to their shop, and gave my wife a ride to work. Super service. Thanks Jim! -Ryan H.

 

I have been using Ward Auto Service for a few years and have never once been dissatisfied or felt cheated. My most memorable experience was when I had a leak coming from the air conditioner in my car. They repaired a hose and did a few minor things and sent me home. The next morning I saw the leak was still there. I called and they came and picked up my vehicle and told me that there was a crack in my radiator. They replaced it for free since they were not sure if it was there the day they fixed it or if it was new. They felt responsible for not seeing it when they repaired the hose. They delivered my car back to me free of charge and ever since then I have been a loyal customer. I highly recommend their service to anyone who asks. Thanks Jim and Melanie for being who you are! -Brenda W.

This is a company you can trust! Ward Service is fair and truthful and will fully explain everything. I am really happy I found a place that I can trust when something goes wrong with my car. I plan on being a customer forever and will recommend them to any one. -Valued Customer Review.

Thank you so much for your unsurpassed service! Terry took wonderful care of us at a really critical time for us. As we were leaving on a vacation, we got an alert that something was wrong with our tire. Terry and Lalo looked at it immediately and and sent us to Huntington Tire to fix the problem. Terry even went the extra mile to call ahead and let them know we were coming and in a hurry. We got to Huntington and they were already waiting for us. They repaired the tire in minutes and then apologized for taking so long! And the cost? They said any friend of Wards equals "no charge."

Kudos to Terry, Lalo and Huntington Tire for making a stressful situation turn into a wonderful experience. A HUGE thanks to all of you! -Don and Claudia A.

Ward Service always provides me with a detailed diagnosis, an understandable explanation and recommendation of repair work necessary for the dependable use of my vehicle. Their work is high quality and their prices are very fair. Everyone is friendly, courteous and very sensitive to any needs or concerns I have throughout the time that my vehicle is in their care. -Jerry B.

We've been taking our cars to Ward Service Auto Repair for over 35 years and have NEVER been disappointed. -Anthony S.

Honest and reliable service at Ward Service Auto Shop as always! Terry, Jim & everyone there treat us like family. I've been taking my cars there since the mid-90's and refer them to everyone I know. -Noel S.

 

We have been going to Wards Service for over 18 years. That in itself says a lot about their service. They are honest, have integrity where other auto shops seem to just want your money. They truly listened when we tried explaining unusual symptoms and always came through. Jim, Sean, Terry & Lalo are like family and they have a way of making you feel like you don't want to leave.

Their pick up and delivery service that is offered at Wards is great. We wish other businesses would follow their model. The pricing is always fair and we recommend Wards to everyone. The shop is spotless, the mechanics are very good, and never miss a thing. -Claudia and Del B.

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